Questions People
Often Ask
Quick answers about OutRaven wholesale supply, MOQ, samples, private label, products, shipping and B2B orders.
Wholesale & B2B
Buying, MOQ, catalog and wholesale pricing.
Yes. OutRaven supplies equestrian tack and riding accessories for tack shops, equestrian retailers, online stores, distributors and private label brands.
We work with B2B buyers including equestrian retailers, tack shops, online stores, distributors, private label brands, Amazon sellers and eCommerce businesses.
Send your company name, country, website, product categories, estimated quantity and shipping destination. We will provide relevant catalog, MOQ, sample and pricing information.
Yes. Our wholesale catalog can be shared on request. Send your business details and the product categories you are interested in.
MOQ depends on product category, customization, packaging, branding requirements and order volume. Contact us with your product requirements for accurate MOQ guidance.
Yes. We work with both growing and established equestrian businesses. Trial quantities and samples can be discussed depending on product category.
Products & Specifications
Product ranges, materials and customization.
Our product categories include horse bits, stirrups, spurs, saddle pads, bell boots, brushing boots, tack accessories and selected equestrian riding products.
Yes. Available information can include materials, sizes, finishes, packaging, branding options and MOQ depending on the product category.
Custom options can be discussed based on product type, quantity, material, finish, design requirements and branding needs.
Availability can vary by product category and order quantity. Contact us for current availability and lead time guidance.
Yes. You can request specific categories such as bits, stirrups, spurs, saddle pads, brushing boots or private label products.
Yes. Share your target market, sales channel, price range and product categories so we can discuss suitable options.
Samples & Quality
Review quality before larger orders.
Yes. Sample orders can be discussed for B2B buyers who want to check product quality before placing wholesale or private label orders.
Sample terms depend on product type, quantity, shipping destination and order plan. Contact us for sample pricing and shipping details.
Yes. Sample approval is recommended for private label and custom orders before larger quantities are confirmed.
Review the finish, materials, size, function, packaging, labels, logo placement and overall suitability for your market.
Private Label & OEM
Branding, packaging and custom production.
Yes. Private label options are available for selected equestrian products depending on category, quantity, material, packaging and branding requirements.
Logo options may include labeling, embroidery, packaging or product marking depending on product type and material.
Custom packaging, hang tags, labels and retail-ready branded presentation can be discussed based on category and order quantity.
Send your logo file, brand name, color requirements, packaging instructions, label requirements and any reference images.
OEM and custom product discussions are possible depending on product category, order volume, design requirements and production options.
It can be. Branding, packaging, labels and custom production may require additional setup and different minimum quantities.
Shipping & Export
International delivery and export information.
Yes. We work with international B2B buyers. Shipping options depend on destination, order size, product type and shipping method.
Shipping can be discussed for buyers in the USA, UK, Germany, France, Australia, Spain, Ukraine and other countries depending on shipping availability.
Delivery time depends on destination, shipping method, order type, customs and dispatch timeline. We provide guidance after reviewing the order.
Import duties, taxes, customs clearance and destination-side charges are normally the buyer's responsibility unless otherwise agreed in writing.
Tracking or shipment details are shared when available, depending on the shipping method used.
Packing depends on product category, order quantity, shipping method and buyer requirements. Private label orders may include additional packaging checks.
Returns & Claims
Order issues, evidence and claim handling.
Contact us with your company name, order number, product category, issue type, affected quantity, delivery date and clear photos.
Damaged products, incorrect items, quality concerns, missing items and packaging issues may be reviewed when supporting evidence is provided.
B2B returns are reviewed case by case and may require written approval. Private label and custom orders may not be returnable unless there is a verified issue.
Send clear photos of the product, close-up images of the issue, packaging, carton labels and visible shipping damage where applicable.