How OutRaven handles buyer and visitor information.
This Privacy Policy explains how OutRaven collects, uses, stores, and protects information shared by website visitors, wholesale buyers, private label customers, and business contacts.
Information We May Handle
We use buyer information mainly to respond to inquiries, prepare quotations, process orders, discuss private label needs, and communicate about shipping or claims.
Privacy for B2B buyers, wholesale inquiries, and website visitors.
OutRaven respects the privacy of visitors and business customers. When you contact us through our website, email, WhatsApp, forms, or other communication channels, we may collect information needed to respond to your inquiry and support your business request.
This page is written for general information and may be updated as our website, business processes, or legal requirements change.
Information you may share with OutRaven.
We collect information that helps us respond to inquiries, prepare wholesale quotations, discuss product options, and support order communication.
Business Information
Company name, country, website, store link, business type, product categories, target market, and estimated order quantity.
Contact Information
Name, email address, phone number, WhatsApp number, social media link, or other details used to communicate with you.
Order Information
Product categories, quantities, specifications, sample requests, private label needs, shipping destination, and order instructions.
Branding Information
Logo files, label text, packaging instructions, brand colors, reference images, and private label requirements shared by buyers.
We use your information to support business communication.
Information shared with OutRaven is used to answer questions, prepare quotations, provide catalog details, discuss samples, confirm order requirements, and support shipping or claims.
Respond to Inquiries
We use your contact and business details to reply to wholesale, product, shipping, or private label questions.
Prepare Quotes
Product categories, quantities, and destination details help us provide relevant MOQ, pricing, and sample information.
Support Orders
Order and shipping details help us communicate about production, packing, dispatch, and claim review if required.
How we protect information.
We take reasonable steps to protect information shared with us, but no website, email, or online communication method can be guaranteed completely secure.
Secure Communication
We aim to handle business communication carefully through email, WhatsApp, and website contact channels.
Limited Access
Information is used only by people or service providers who need it to respond to inquiries or support orders.
Retention
We may keep business information for as long as needed to manage inquiries, quotations, order records, claims, or legal requirements.
Brand Files
Logo files, labels, and private label details are used only for buyer-requested discussion, quotation, sample, or order work.
You can contact us about your information.
Depending on your location and applicable privacy laws, you may have rights to request access, correction, deletion, or limitation of your personal information.
Access
Ask what information we may hold about your inquiry or business communication.
Correction
Request correction if your business, contact, or order information is inaccurate.
Deletion
Request deletion of information where legally and operationally possible.
Marketing Opt-Out
You may ask us not to send promotional or follow-up business messages.
Questions about privacy or business information?
Contact OutRaven if you want to ask about this Privacy Policy, update your information, or discuss how your business details are used for wholesale inquiries.