How OutRaven handles buyer and visitor information.
This Privacy Policy explains how OutRaven may collect, use, store and protect information shared by website visitors, wholesale buyers, private label customers and other business contacts.
This information is mainly used to respond to inquiries, prepare quotations, discuss products and private label requirements, support orders and communicate about shipping or claims.
Privacy for wholesale buyers, private label customers and website visitors.
OutRaven respects the privacy of visitors and business customers. When you contact us through our website, email, WhatsApp, forms or other communication channels, we may receive information needed to respond to your request.
This can include information required for wholesale quotations, sample discussions, product sourcing, private label requirements, order communication, shipping and customer support.
This Privacy Policy may be updated as our website, business processes or applicable requirements change.
Information you may share with OutRaven.
We collect information relevant to your inquiry, business relationship, quotation or order.
Business Information
This may include your company name, country, website or store link, business type, product categories, target market and estimated order quantity.
Contact Information
This may include your name, email address, telephone number, WhatsApp number, social media link or other information used to communicate with you.
Order Information
This may include products, quantities, specifications, sample requests, private label requirements, shipping destination and order instructions.
Branding Information
Private label buyers may provide logos, label text, packaging instructions, brand colors, reference images or other branding materials.
Information is used to support your business request.
Information shared with OutRaven may be used to answer questions, prepare wholesale quotations, provide catalog information, discuss samples, confirm product requirements and support orders.
Respond to Inquiries
We use relevant contact and business details to respond to wholesale, product, shipping and private label questions.
Prepare Quotations
Product categories, quantities and destination details help us discuss relevant MOQ, pricing and sample information.
Support Orders
Order and shipping information may be used for production, packing, dispatch and claim-related communication.
Private Label Work
Brand files and instructions may be used to discuss, quote, sample or produce buyer-requested branded products.
OutRaven does not sell buyer information.
Information may only need to be shared in limited situations related to your inquiry, order, shipment or legal requirements.
Shipping Partners
Delivery information may be shared with couriers, freight providers or logistics partners where necessary to arrange shipment.
Service Providers
Website, email, hosting or other service providers may process limited information needed to operate our website or business communication.
Legal Requirements
Information may be provided where required by applicable legal, regulatory, tax or customs processes.
Buyer-Approved Work
Buyer-approved branding details may be used where necessary to discuss or produce requested private label products.
Our website may use cookies and similar technologies.
Cookies and similar technologies may be used to help the website operate, improve performance, remember preferences, understand visitor activity and support security.
Essential Cookies
These may support functions such as page loading, security and contact forms.
Analytics
Analytics tools may help us understand page visits, traffic sources and general website performance.
Browser Controls
You can manage or disable cookies through your browser, although some website features may then work differently.
How we approach information protection.
We take reasonable steps to protect information, although no online system can be guaranteed completely secure.
Secure Communication
We aim to handle business communication carefully through our website, email and WhatsApp channels.
Limited Access
Information should only be used by people or providers who require it to respond to inquiries or support orders.
Retention
Business information may be kept for as long as needed for inquiries, quotations, orders, claims or legal requirements.
Brand Files
Logos, labels and other private label files are used for buyer-requested discussion, quotation, sampling or order work.
You can contact us about information relating to you.
Depending on your location and applicable privacy laws, you may have rights to request access, correction, deletion or limitation of personal information.
Access
Ask what information we may hold about your inquiry or business communication.
Correction
Ask us to correct inaccurate contact, business or order information.
Deletion
Request deletion of information where legally and operationally possible.
Marketing Opt-Out
You may ask not to receive promotional or follow-up business messages.
Questions about privacy or your information?
Contact OutRaven if you have a question about this Privacy Policy, want to update information, or want to discuss how information associated with your business inquiry is used.